Delivery & Returns

DELIVERY

Domestic shipping in the UK:
Shipping is £5.
All orders will leave our warehouse within 24 hours excluding weekends and bank holidays. All orders are sent with Royal Mail and usually take 3-5 days. Should you need any special requirements please email info@victoriaengland.co.uk to see if this will be possible.

International shipping:
Shipping is £10 and takes approximately 10-12 days. Orders will leave our warehouse within 48 hours. Tracking information will be emailed to the customer once the order has shipped. Customs and duty fees not included.

 

RETURNS

For all returns please use the form on the dispatch note included in each shipment. Please fill-in this form and return with the unwanted item. Returns will need to be made within 14 days of delivery. When said item/s are returned, they will need to be returned in original condition in order to receive a full refund.

Clothing that is returned with signs of being worn or delivered to our returns department outside the 14 day window will not be accepted.
If the label has been removed we cannot offer a return.

Refunds will be processed within 48 hours of receiving the return and funds will show into your account within 7-10 days.

Return Shipment Address:

Victoria England Limited
20 Houblon Road
Richmond
Surrey
TW10 6DE

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